02-Jan-2019, 14:31
I have had very good experience with Devialet concerning upgrades. Super quick. And I continue to admire them for the way they provide upgrades for their customers -- I began with a 120 and now I have a 220CI. But they are terrible at communication to the point that it is mysterious. What could possibly serve their interest in being so terrible? Perhaps they just expanded so fast that they don't have the resources. But that doesn't explain how they announce something and never follow up. Or perhaps they have a weird culture of secrecy and proprietary nonsense due to the fact that their value as a company rests on distinctive technological innovation? They should really cut that out -- they aren't Apple and it's really maddening.
If you call or email German Physiks or Antipodes you get a response that day and they fix whatever the problem is. If you email Devialet you might not hear for months, or you might.
If you call or email German Physiks or Antipodes you get a response that day and they fix whatever the problem is. If you email Devialet you might not hear for months, or you might.
SYSTEM 1:Grimm MU-1 running Roon Server & Ready//Grimm TPM//GRIMM LS1be
SYSTEM 2: Antipodes DX Roon Server// MiniDSP// Grimm TPM// Dutch & Dutch 8C
SYSTEM 2: Antipodes DX Roon Server// MiniDSP// Grimm TPM// Dutch & Dutch 8C
