New Remote Issues

[jonstatt]

I received the new remote on September 30th and I must say that I’m disappointed. I was looking forward to a more functional remote but several issues have made this product a big let down for me:

- the numbers on the display keep jumping when adjusting the volume
- volume isn’t adjusted continuously when using the dial
- turning of the volume dial isn’t smooth at all
- the two black parts on the sides of the top cover aren’t aligned properly
- Micro USB (why not Type C?) cable was stained out of the box

I've requested a refund from Devialet the same day and am still waiting for return instructions lol. Gonna open a PayPal case or get in touch with my CC issuer soon if they don't get back to me til Friday.

I think you had a faulty one. The dial is very smooth for me and the numbers move up and down without jumping.

Sent from my SM-N986B using Tapatalk