23-Feb-2021, 20:55
(22-Feb-2021, 19:30)bernardl Wrote: I am glad I canceled my order back in December.
Devialet has seemingly still not understood that the old “let’s get it out and get our first customers to debug our software” mantra is not applicable anymore in 2021.
I’ll probably donate them a copy of the books “lean UX” and “The lean start up”. Really... they seem to be still thinking that MVP is an NBA thing.
Cheers,
Bernard
I think they are hopeless, they have proven with all their products they can’t create software and they don’t care about customer experience and I am pretty sure this is a management issue. They will close or leave these are the only options they have. It is going no where for last 3 years. All I see is constant failure. I am sorry to say but today in 2021 even the close Chine brands are not that bad and buggy. We supposed to have ‘premium’ experience.
As a customer probably I have right to just complain but this in an open message to them, I am ready to help in processes or development if they are open to get support from outside. For free and I can sign an NDA and do my best to help the brand because I loved the idea back in the day. The only problem is they can’t meet anywhere near to proper in terms of software. Anyway, we know nothing will change. This is old story that we have with Phantoms and Experts.
