12-Jul-2021, 04:10
Sad day today. i have a pair of Phantom Golds bought late 2020 and today one of them refuses to power on.
this happened while i was watching a movie and the phantoms cut out during movie ( has happened for a couple days)
i would usually just reconnect (using Airplay from imac) and keep playing. sometimes it would need a hard reboot by unplugging the devices.
well today one of them won't power up. i've looked up the articles from devialet help and followed them doing the long press or the five quick presses on the back button but this didn't wake the Phantom Gold up.
i tested the plug for power by plugging in a lamp and confirmed there is power there.
i don't know if i missed anything.
emailed support waiting to hear back
appreciate any help on this if you have it.
this happened while i was watching a movie and the phantoms cut out during movie ( has happened for a couple days)
i would usually just reconnect (using Airplay from imac) and keep playing. sometimes it would need a hard reboot by unplugging the devices.
well today one of them won't power up. i've looked up the articles from devialet help and followed them doing the long press or the five quick presses on the back button but this didn't wake the Phantom Gold up.
i tested the plug for power by plugging in a lamp and confirmed there is power there.
i don't know if i missed anything.
emailed support waiting to hear back
appreciate any help on this if you have it.
