07-Aug-2021, 20:21
(07-Aug-2021, 20:02)meeotch Wrote: Thanks for the continued information. I hadn't even heard about the Elevate program (or Dante). I've gotta say - if the original system had worked anything like it was intended to, I'd consider Elevate simply as a way of getting new hardware + warranty. Given the actual situation, giving Devialet an additional $3200 US in the hope that the new hardware is better really rankles. They ought to discount the program for every day you spent in "customer service hell" - they'd probably end up owing me money. ;-) (It took me literally fifteen months of back-and-forth with them, before I eventually just gave up on customer service and decided to live with the problems.)
I skimmed through the giant Elevate thread, but it seemed to be mostly concerned with delivery times, and I saw relatively little about whether the new hardware was worth the price. I'm really hoping that being an early adopter (my Golds have serials ending in U06, which I take it makes them "old") doesn't mean they're doomed to fail in a few years, now that they're out of warranty. I know that I was pretty dismayed to learn after purchase that Phantoms are "unrepairable", due to the woofer design. Does the new hardware change this in some way?
It sounds like rolling the dice on DOS 2.0 may be the best option at this point. Losing the ability to run Spark on Windows, which is my current use case, is a problem. But not needing to use the app at all might make up for it. As well as the satisfaction of taking a hammer to my Dialog. I assume the old Remote will work with DOS 2.0?
Yes the old remote will work with Dos 2.0
