08-Aug-2021, 11:17
Hi Meeotch
I love your idea of discounts being applied for time spent with customer services - trouble is Devialet - along with many other companies would be long gone if this was a legal requirement
I don't know if its just because I'm older or because modern hardware can do so much more, but I often feel like I must have accidentally signed up to a 'beta test' when I purchase anything from an electric toothbrush to a hifi speaker. Almost everything requires tweaking to get it up and running.
I started my digital hifi experience with Logitech Squeezeboxes (great product but flaky wasn't the word) and that has left me eternally grateful for forums like this one.
Keep us posted if you decide to go with DOS2. The older remote should be fine with it.
As an initially reluctant 'Elevator' I can confirm that the new Phantoms do seem much more stable and certainly run far less hot than my older models and bear in mind they come with one of the new remotes with each speaker. I also went for 'Devialet Care' which gives me 5 years of some protection - it still annoys me that 5 years is now almost considered to be excessive - my Revox tape deck is still going after over 40+ years, turntable now at 50 years !
If you do decide to go for the Elevate program I would ask you to check with Devialet about delivery times - the worldwide shortage of components seems to be causing longer delays which might be an issue bearing in mind your existing speakers have to be returned first.
kantblue
I love your idea of discounts being applied for time spent with customer services - trouble is Devialet - along with many other companies would be long gone if this was a legal requirement
I don't know if its just because I'm older or because modern hardware can do so much more, but I often feel like I must have accidentally signed up to a 'beta test' when I purchase anything from an electric toothbrush to a hifi speaker. Almost everything requires tweaking to get it up and running.
I started my digital hifi experience with Logitech Squeezeboxes (great product but flaky wasn't the word) and that has left me eternally grateful for forums like this one.
Keep us posted if you decide to go with DOS2. The older remote should be fine with it.
As an initially reluctant 'Elevator' I can confirm that the new Phantoms do seem much more stable and certainly run far less hot than my older models and bear in mind they come with one of the new remotes with each speaker. I also went for 'Devialet Care' which gives me 5 years of some protection - it still annoys me that 5 years is now almost considered to be excessive - my Revox tape deck is still going after over 40+ years, turntable now at 50 years !
If you do decide to go for the Elevate program I would ask you to check with Devialet about delivery times - the worldwide shortage of components seems to be causing longer delays which might be an issue bearing in mind your existing speakers have to be returned first.
kantblue
