Roon supports Devialet AIR

[petrik]

Excellent question. The Roon Nucleus+, the Netgear switch, and the Devialet are all having gigabit ports. Also the network cables are cat6. Therefore I believe I'm experiencing some AIR related issue again.

I remember having a call with Devialet support sometime last winter and they were then saying that there are some known problems with high res streaming. They were also highly recommending using Ethernet instead of Wifi. So that's what I'm doing right now. I thought that maybe these high res streaming problems would have been fixed already, but that doesn't seem to be the case. I'll check this support again.

Just a short update here. I contacted Devialet's support about a month ago but they haven't replied anything so far. Then I contacted Roon's support as well and had a longish discussion with them. I tried different kind of network configurations exactly like they suggested, but absolutely nothing solved the issue. I'm still experiencing lots of crackles. It indeed looks like some AIR related issue again. 

Roon's support recently just unlisted my topic on the Roon's forum, so I'm not sure what to think about this all... Perhaps Roon's support isn't allowed to discuss on AIR related issues on a public forum. Not happy at all, I wish we already had the RAAT support on our Expert Pros since RAAT is working just fine on my network.