(10-Nov-2017, 10:10)ogs Wrote: But the Devialet Customer Care chat ONLY responds to Phantom questions, in particular sales. Devialet does have an Expert range too which they seem to know nothing about. I've tried this a long time ago so it may have changed although I doubt it.
Yep, I had a query about posting on the Devialet Core Infinity Log thread and the help support 'Chat' person said he couldn't help as was a query regarding Expert range and he only dealt with Phantom. I said in the chat that it was a query about posting, not about the workings of the Expert, but he still wouldn't answer and raised a ticket with the Expert Help (still waiting for an answer to my query)
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