29-Dec-2018, 13:48
Personally I have had no problems with service at Devialet other than the very slow email response.
The first time I had to deal with Devialet service was for the Pro upgrade, it went without a flaw
The second time, the card reader stopped working. I did a lot of trouble shooting before I contacted Devialet
in the Email I sent them, I listed the things that I had tried.
Over the course of 4 weeks, the service rep by Email asked me to try this, try that. Everything he asked me to do
I had done before I contacted Devialet and I had stated it in my first Email.
So after 4 weeks of Email hell I sent my amp back to Paris, it was returned to me in just over 8 days, not bad from Canada to France.
Brian
The first time I had to deal with Devialet service was for the Pro upgrade, it went without a flaw
The second time, the card reader stopped working. I did a lot of trouble shooting before I contacted Devialet
in the Email I sent them, I listed the things that I had tried.
Over the course of 4 weeks, the service rep by Email asked me to try this, try that. Everything he asked me to do
I had done before I contacted Devialet and I had stated it in my first Email.
So after 4 weeks of Email hell I sent my amp back to Paris, it was returned to me in just over 8 days, not bad from Canada to France.
Brian
Vinnie Rossi L2iSE integrated amp, VPI Classic TurnTable c/w Transfiguration Phoenix Cart,
Auralic Aries G2, Audience Front Row USB cable, B&W 803D3 (black) Audience Front Row Bi wire speaker cables,
6 x OREA Bronze Footers.
Ottawa, Canada.
Auralic Aries G2, Audience Front Row USB cable, B&W 803D3 (black) Audience Front Row Bi wire speaker cables,
6 x OREA Bronze Footers.
Ottawa, Canada.
