05-Jan-2019, 13:23
I once got a phone call from a Devialet customer care agent. Was not expecting it since my ticket was open for quite some time via email and not a great response.
But he explained me they were a bit understaffed due to holidays. Very nice person, in fact spoke my language (Dutch). Solved my issue on the spot and asked whether there was something else he could assist me with.
He told me that they try to have someone in the team who can speak any language, for our convenience, and they are all motivated, quite a few of them owning Devialet products themselves.
But he explained me they were a bit understaffed due to holidays. Very nice person, in fact spoke my language (Dutch). Solved my issue on the spot and asked whether there was something else he could assist me with.
He told me that they try to have someone in the team who can speak any language, for our convenience, and they are all motivated, quite a few of them owning Devialet products themselves.
