(04-Mar-2019, 10:12)David A Wrote:Thanks David.(04-Mar-2019, 08:53)BatEars Wrote: Bit odd that Roon prioritise fixing the certification issue on one the rarest pieces of Devialet kit out there and don't fix the most common one first.
The Roon response which was quoted said (I've bolded the parts I want to emphasise):
"‘We have just pushed an update to the Roon identification engine that should resolve some of the issues Devialet Expert Pro users are seeing with their devices appearing as “Uncertified”. We continue to work with Devialet on investigating other reports of issues with Roon Ready functionality, the work is ongoing.’
They never claimed to have fixed everything, they said that what they did should resolve "some issues" and they said they "continue to work with Devialet" on other reports. It's still not clear that Roon is responsible for all of the problems and it's still possible that some problems need to be fixed by Devialet. We're still in wait and see mode for those of us, including me, who are still having the problem.
I don't think Roon prioritised the Od'A. I think they started looking for problems and found one affecting the Od'A which they could fix very simply and fixed it. Fixing the problems with other models may require firmware updates from Roon, or from Devialet, or even from both and issuing a firmware update is a bit more complicated than pushing an update to the Roon identification engine which I suspect is located on Roon's server and not part of the Roon software we run on your computers/servers.
I think my response made it clear that I realised that work was ongoing.
Was just making a comment on it being odd that they first fixed the problem for a piece of kit that's as rare as rocking horse shit.
