10-Dec-2019, 19:33
(09-Dec-2019, 19:23)Frasup Wrote: The problem with my 140pro is that ethernet gets lost and therefore also zone...the only fix is plug off/on power of the amp. This happens at least once a week. It‘s quite clear a FW 2.2.4 problem. Support promised to fix it with next FW update, but did not tell me when.
I got a similar reply from the support. It’s very frustrating that they have no idea if or when this will be fixed. It can take months or years... or not getting fixed ever. The support just seems to be mostly interested in closing the tickets as soon as possible, instead of finding solutions to the problems or making sure that the problems will be solved.
I don’t use the Ethernet connection anymore until they have fixed this bug.
Bluesound Node > Matrix Audio X-SPDIF 2 > Genelec 8351B & 7360A
Devialet 1000 Pro
Bluesound Node 2i > Genelec 8330
Tampere, Finland
