18-Dec-2020, 00:55
Yes, do keep harassing them. When I undertook my upgrade, it took two months. I was impatient after month 1 and called constantly and at one point also ended up with someone one the line who turned out to be a janitor. Desolé, monseiur. I got mine back after 2.5 months. Reliable if slow.
220 Pro CI - B&W 804 D3 - B&W DB3D - Siltech Explorer - Mac Mini (2018/SSD) - AudioQuest Pearl USB & Ethernet - Sennheiser HDV 820 & HD-800S - Roon (Lifetime) - Tidal HiFi
New York, NY
