06-Apr-2021, 18:05
I was unable to update mine. I started the update procedure and it succeeded for the left bud, then failed halfway through the right earbud. I tried to start it again, but it gave me an error every time I tried to start the update procedure at all.
So then I forgot the device in my bluetooth settings and tried to reset the buds entirely (hold the button on the case while opening and closing the case twice). That failed the first time (the case light flashed red). The second time, it wasn't clear if it succeeded (there wasn't a green light [success] or a red light [failure]). Subsequent attempts to reset the buds failed again.
And now I can't even connect them to my phone at all.
So then I forgot the device in my bluetooth settings and tried to reset the buds entirely (hold the button on the case while opening and closing the case twice). That failed the first time (the case light flashed red). The second time, it wasn't clear if it succeeded (there wasn't a green light [success] or a red light [failure]). Subsequent attempts to reset the buds failed again.
And now I can't even connect them to my phone at all.
