New Firmware

[igorstefus]

Worked for me : "Key may be letting the run down completely, then plugging in and allowing to charge.  Once they are out of the "red" zone (i.e., >10% charged), close the case, open the case, remove both buds for several seconds, then replace the buds.  After I did this, the light on the front of the case began operating, and I left the case open, etc., for about 20 minutes.  The next time I checked, the firmware on the case had been updated to 1.2x Smile"

Can you, or other that manage to update, please give us some more details. 

• Before you manage to update you case, were your earphones in pairing list on your phone or they were unpaired but visible in the app? 
  
• How long it took for your case to show some charging progress once it was plugged in? 
  
• Did you keep earbuds in case while case was charging.
  
• Did you reset or reinstall Devialet app before update finally went trough.  
  

I am asking since this process of discharging case can take long time and it would be at list good to know some details before I plug it again to charge. For example I plugged in case after it was completely discharged for 15 minutes but it was still showing 0 so I was wandering if I didn't do something right or my situation is somehow different then yours. 

Apparently main problem is that right earbud will not initiate update process until case is sufficiently charged but case it self is not providing correct charging status.
So case discharging should reset charging status but not sure if anything else can also affect it.