New Firmware

[igorstefus]

I can’t get my now discharged case to accept any charge whatsoever, so everything is dead. It won’t work wirelessly or wired.

Case will not show charging light at all and will look completely dead. However you can check in the app if your earphones are charging when you put them in it. This shoud work even if your earbuds are not pared. Case it self will show 0 battery status but this is not actually correct and it needs to be discharged before it can reset it.

So what you have to do is to discharge case to the point where earbuds are not showing as charging in the App. This can be speed up by leaving earbuds outside of case with sound cancelation to high for faster discharging. Once they are empty you can put them back in to case. Case should start charging your earbuds and discharging it self. It will take some time but once earbuds are not charging any more (it can take more then one earbuds discharge depending how much charge is still left in the case) you will know that your case is empty.

Hope this helps.