06-Aug-2021, 07:28
(05-Aug-2021, 22:16)st33f Wrote:(05-Aug-2021, 13:43)barneyd51 Wrote: so, an update: I took them to the store I bought them from, in Geneva. They had not come across this issue before, and they said they were surprised that I had any issue: in their experience they either failed after a few days or weeks, or were perfectly fine. Anyway, they called Devialet, who suggested cleaning the IR sensors (which we did) and if that didn't work they should simply give me a new pair. And that is what the shop did - took the failing ones and gave me a completely new pair! Excellent service.
IR sensors? How?
