27-Aug-2021, 13:48
(This post was last modified: 27-Aug-2021, 14:03 by Lambert Simnel.
Edit Reason: hypertext nightmare...
)
I got a reply from Tidal support. It's not too promising, folks...
Tidal: Thank you for reaching back out to TIDAL support. We're always happy to help!!
It's a broad term for the changes in the way their app and the TIDAL app interact. Unfortunately, I cannot go into more detail than that. You will need to reach out to Devialet for more information and to get this resolved. I'm sorry for the inconvenience.
It was a pleasure assisting you today, if you have any further questions or concerns, let us know!
I sent a response as follows:
Thanks for the reply. Can you give me some more details regarding the "security details" changes which have happened?
I know that the Devialet Spark app hasn't changed, nor has my PC or Android O/S, so I'm guessing the security changes are actually on Tidal's end, in relation to how you are prepared to accept connections from the Spark app. I'm unlikely to get much success in getting Devialet to change an app which they haven't updated for around 3 years, but if I am to have any luck in this, I could do with being able to say what the necessary changes are.
Tidal support then replied: Thank you for reaching back out to TIDAL support. We're always happy to help!!
It's a broad term for the changes in the way their app and the TIDAL app interact. Unfortunately, I cannot go into more detail than that. You will need to reach out to Devialet for more information and to get this resolved. I'm sorry for the inconvenience.
It was a pleasure assisting you today, if you have any further questions or concerns, let us know!
Tidal: Thank you for reaching back out to TIDAL support. We're always happy to help!!
It's a broad term for the changes in the way their app and the TIDAL app interact. Unfortunately, I cannot go into more detail than that. You will need to reach out to Devialet for more information and to get this resolved. I'm sorry for the inconvenience.
It was a pleasure assisting you today, if you have any further questions or concerns, let us know!
I sent a response as follows:
Thanks for the reply. Can you give me some more details regarding the "security details" changes which have happened?
I know that the Devialet Spark app hasn't changed, nor has my PC or Android O/S, so I'm guessing the security changes are actually on Tidal's end, in relation to how you are prepared to accept connections from the Spark app. I'm unlikely to get much success in getting Devialet to change an app which they haven't updated for around 3 years, but if I am to have any luck in this, I could do with being able to say what the necessary changes are.
Tidal support then replied: Thank you for reaching back out to TIDAL support. We're always happy to help!!
It's a broad term for the changes in the way their app and the TIDAL app interact. Unfortunately, I cannot go into more detail than that. You will need to reach out to Devialet for more information and to get this resolved. I'm sorry for the inconvenience.
It was a pleasure assisting you today, if you have any further questions or concerns, let us know!
