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No remote connection after Premier update

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No remote connection after Premier update
ragwo Offline
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#11
13-Dec-2020, 20:30 (This post was last modified: 13-Dec-2020, 21:01 by ragwo.)
@Djezon59
Sorry, I don't know how to force an update. Have you tried to reboot or reset the speakers and reinstall the app? Are you using Android or iOS?
Living room: Sigberg Audio Manta/10D subs, MiniDSP SHD.
Den: Tannoy Precision 8 iDP/TS112 iDP sub, MiniDSP SHD Studio.
In the cupboard: Some bits and pieces of a Phantom Silver 1. gen.
My Phantom Voyage
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Djezon59 Offline
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#12
14-Dec-2020, 08:24
(13-Dec-2020, 20:30)ragwo Wrote: @Djezon59
Sorry, I don't know how to force an update. Have you tried to reboot or reset the speakers and reinstall the app? Are you using Android or iOS?

@ragwo
Not yet ; I wait the answer from Devialet about this topic of firmware update. I keep you informed of (I hope) solution...
I was wondering if information about update availability is linked to speakers wired using Ethernet (which is not my case)
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Djezon59 Offline
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#13
14-Dec-2020, 22:04
(14-Dec-2020, 08:24)Djezon59 Wrote:
(13-Dec-2020, 20:30)ragwo Wrote: @Djezon59
Sorry, I don't know how to force an update. Have you tried to reboot or reset the speakers and reinstall the app? Are you using Android or iOS?

@ragwo
Not yet ; I wait the answer from Devialet about this topic of firmware update. I keep you informed of (I hope) solution...
I was wondering if information about update availability is linked to speakers wired using Ethernet (which is not my case)

Solved in 5mn... In fact I had a RJ45 cable between the phantoms ; I thought it was better for stereo / connection stabilisation. 
Devialet support (efficient !) told me that it was not necessary. As soon as I took it off, Devialet App started to download update 2.11.5, the update was made through wifi and the remote connected without any problem...
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ragwo Offline
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#14
15-Dec-2020, 11:17
Great you got it sorted out!
Living room: Sigberg Audio Manta/10D subs, MiniDSP SHD.
Den: Tannoy Precision 8 iDP/TS112 iDP sub, MiniDSP SHD Studio.
In the cupboard: Some bits and pieces of a Phantom Silver 1. gen.
My Phantom Voyage
Reply


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