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Upgrade program kick-off
(28-Oct-2016, 11:39)BrianT Wrote:
(28-Oct-2016, 10:18)octaviars Wrote: My package arrived to Paris this morning and is shedual for delivery this afternoon, so one day from Sweden to Devialet in Paris is good enough Smile

octaviars

It looks like my D400 will arrive on Monday, It tales a little longer to get there from Canada.
The route it takes is crazy, Ottawa ON, Canada to Hamilton ON, Canada to Louisville KY, USA
and then on to Paris.

Brian

Say five days to get there, they took six working days to upgrade mine, five days back to you..
12th or 13th? It will be interesting to see if they are still sticking to their five day slots.
Project Eperience X Pack with Ortofon Rondo Red MC, Oppo BDP 105D, 2 x Sonos Connect, QNAP HS251+ NAS with 2 X 6TB Western Digital Red, Mac 5K 32GB running Lifetime Roon, iPad Pro 12.9" for remote control.  Etalon Ethernet Isolator, Devialet 440 Pro CI, Sonus faber Olympica ll with Isoacoustics Gaia ll feet, Auralic Taurus Mkll headphone amp.Denon AH-D5000, Sennheiser HD600 and HD800 with Cardas cable,  Van Den Hul The First Ultimate and Crystal interconnects, Furutech power cables, GSP Audio Spatia speaker cable.
South Coast England
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You that have got your amps back from Devialet did you get any information from them under the time the amps were there? Status on the upgrade and when it was ready to ship back?
Speakers:TAD CE-1. Amplifier: TAD M2500mk2. Digital: TAD DA1000-TX, Innuos Statement Next-gen, Innuos PhoenixNET.

Miscellaneous: Qobuz Studio, Ansuz Mainz 8 D2, Ansuz Darkz DTC, Tubulus Argentus ethernet cable, Tubulus Concentus USB cable, Tubulus Argentus V2 XLR cable, Tubulus Argentus V3 + V3 bass, iFi Nova powercables. 

Second system
Qobuz Studio -> Devialet Silver Phantom, Devialet Tree









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Octaviars, I got"

An e-mail from Judith with UPS tracking:

"I am happy to inform you, our engineers have now completed validation tests on your new Expert Pro Le 400 > 440 PRO. Your upgraded Expert will leave our workshops within a few hours, please find UPS tracking number here."

Then delivered to the UK 48 hours later.
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(29-Oct-2016, 09:16)ovo Wrote: Octaviars, I got"

An e-mail from Judith with UPS tracking:

"I am happy to inform you, our engineers have now completed validation tests on your new Expert Pro Le 400 > 440 PRO. Your upgraded Expert will leave our workshops within a few hours, please find UPS tracking number here."

Then delivered to the UK 48 hours later.

How many days did it take them to upgrade your amps?
Speakers:TAD CE-1. Amplifier: TAD M2500mk2. Digital: TAD DA1000-TX, Innuos Statement Next-gen, Innuos PhoenixNET.

Miscellaneous: Qobuz Studio, Ansuz Mainz 8 D2, Ansuz Darkz DTC, Tubulus Argentus ethernet cable, Tubulus Concentus USB cable, Tubulus Argentus V2 XLR cable, Tubulus Argentus V3 + V3 bass, iFi Nova powercables. 

Second system
Qobuz Studio -> Devialet Silver Phantom, Devialet Tree









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(29-Oct-2016, 10:16)octaviars Wrote:
(29-Oct-2016, 09:16)ovo Wrote: Octaviars, I got"

An e-mail from Judith with UPS tracking:

"I am happy to inform you, our engineers have now completed validation tests on your new Expert Pro Le 400 > 440 PRO. Your upgraded Expert will leave our workshops within a few hours, please find UPS tracking number here."

Then delivered to the UK 48 hours later.

How many days did it take them to upgrade your amps?

Seven working days (excluding weekend)
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(29-Oct-2016, 11:20)ovo Wrote:
(29-Oct-2016, 10:16)octaviars Wrote:
(29-Oct-2016, 09:16)ovo Wrote: Octaviars, I got"

An e-mail from Judith with UPS tracking:

"I am happy to inform you, our engineers have now completed validation tests on your new Expert Pro Le 400 > 440 PRO. Your upgraded Expert will leave our workshops within a few hours, please find UPS tracking number here."

Then delivered to the UK 48 hours later.

How many days did it take them to upgrade your amps?

Seven working days (excluding weekend)

Ok, nice to hear that.
Speakers:TAD CE-1. Amplifier: TAD M2500mk2. Digital: TAD DA1000-TX, Innuos Statement Next-gen, Innuos PhoenixNET.

Miscellaneous: Qobuz Studio, Ansuz Mainz 8 D2, Ansuz Darkz DTC, Tubulus Argentus ethernet cable, Tubulus Concentus USB cable, Tubulus Argentus V2 XLR cable, Tubulus Argentus V3 + V3 bass, iFi Nova powercables. 

Second system
Qobuz Studio -> Devialet Silver Phantom, Devialet Tree









Reply
I finally got an update from the guys in Paris. . .they are "behind" and had some "issues" but assure me the labels and boxes will ship Monday. . .
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(29-Oct-2016, 11:20)ovo Wrote:
(29-Oct-2016, 10:16)octaviars Wrote:
(29-Oct-2016, 09:16)ovo Wrote: Octaviars, I got"

An e-mail from Judith with UPS tracking:

"I am happy to inform you, our engineers have now completed validation tests on your new Expert Pro Le 400 > 440 PRO. Your upgraded Expert will leave our workshops within a few hours, please find UPS tracking number here."

Then delivered to the UK 48 hours later.

How many days did it take them to upgrade your amps?

Seven working days (excluding weekend)
Same here. Seven days.
Project Eperience X Pack with Ortofon Rondo Red MC, Oppo BDP 105D, 2 x Sonos Connect, QNAP HS251+ NAS with 2 X 6TB Western Digital Red, Mac 5K 32GB running Lifetime Roon, iPad Pro 12.9" for remote control.  Etalon Ethernet Isolator, Devialet 440 Pro CI, Sonus faber Olympica ll with Isoacoustics Gaia ll feet, Auralic Taurus Mkll headphone amp.Denon AH-D5000, Sennheiser HD600 and HD800 with Cardas cable,  Van Den Hul The First Ultimate and Crystal interconnects, Furutech power cables, GSP Audio Spatia speaker cable.
South Coast England
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My 1000pro took 11 days, + 5days to get there + only 2 days to get back. Very pleased with the outcome.
Cheers
Bill
Devialet 1000pro C1. Aurender N10 Wilson Benesch A.C.T. ONE Evolution P1 Naim headline Naim highcap Sennheiser HD 800 Naim Super Lumina speaker cable. Shunyata Delta EF mains cables. 2 PSI AVAA C20 active acoustic absorbers.
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[Image: 89e4bc02cf2748ad8d40c511dd6157f5.jpg]

I pulled the trigger and my 400 is in France since Friday... a coupon code, expected step in sound, new OS and streamer made it for me.

Now I'm looking to an empty shelf and some cables... hopefully all is back in two weeks.
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