Posts: 445
Threads: 7
Joined: Jul 2015
Reputation:
4
(02-Jul-2016, 18:30)Dr Tone Wrote: Got this nice reply on twitter today:
Dear friend
fixing AIR is on going. We are aware of some issues and won't let you this way. It just takes some time and we need to adjust our priorities. I hope you understand our position.
Kind regards
D
Sorry to hear this guys. Looks like we're in the same boat.
Fixing this crackling issue is prolly not on their priority list either...
Or is their solo software engineer "frantically working on it" now?
Devialet Expert 200 (FW 7.1.3) / Magnepan 1.7i / Rel T5 / Foobar (WASAPI event 24bit) / AIR 3.0.1 public beta (best Air 3.x.x SQ by far)
Posts: 492
Threads: 95
Joined: Dec 2014
Reputation:
9
To be fair, there has been overall, an improvement with the Spark at each generation. The update a month+ ago incorporated radio and global search (I think) for all that the Spark covers. I was impressed and that bumped up my regards for their software considerably. There are still growing pains of course but credit where credit's due for me, I see Devialet improving their software.
On a personal level, I would really really love to see a high capability EQ to compensate for room and taste.
Posts: 94
Threads: 12
Joined: Jan 2015
Reputation:
0
(07-Jul-2016, 10:00)MountainGuy Wrote: On a personal level, I would really really love to see a high capability EQ to compensate for room and taste.
Hi,
Using my Room Correction DSP (DSPeaker 2.0) via Sonos Toslink out then to Aux Toslink in on Spark, and it's definitely annoying that the crackling static sound is now in my daily sound.
Somewhat agree...Devialet have added new features, but to be honest isn't those things like "marketing material" and still the basic... It's like we do/fix things if it benefits Devialet...the problems you may have..that is your problem.
Devialet Silver Phantoms pair + Dialog, will be connected through DSPeaker 2.0 ( DSP / Room-Correction) and hopped-up G-sonos. ( thinking of ROON) "Retiring" Goldmund / JOB225 Amp, Antony Gallo Reference 3.5. Keeping Active Bang & Olufsen Beolabs in different rooms connected to Sonos.
Posts: 67
Threads: 4
Joined: Mar 2015
Reputation:
0
really wanted to buy phantoms, but thanks to you guy, i will skip this speaker and buy something else. It is stupid from devialet that in 2016 dont fix basic problems.
Posts: 4
Threads: 0
Joined: May 2016
Reputation:
0
I'm having the same issues and feelings. My original pair of phantoms would shutdown when i turned the volume over 80. It was a process to get the speakers exchanged. At least they don't shutdown now but the static and crackling are still an issue. I was planing on getting more phantoms but this system is to much work. If you calculate the time dedicated to trouble shooting and contacting service along with sticker price these are no longer worth it for me. Maybe someday they'll lauch a fix and I'll add to the system that is if i dont get something different before then. Anychance they will partner with apple and get access to their resources?
Posts: 1
Threads: 0
Joined: Aug 2016
Reputation:
0
I just bought a pair of silver phantoms and have this static crackling sound too. I really hope they solve this issue soon.
I was thinking of getting a gold phantom for the bedroom but with these issues and also the problem of my apartment wifi signal being not strong enough to reach my bedroom despite my apartment being really small (as someone here mentioned, it was suggested I use an AirPort express to have a stronger signal) are a bit worrying and I'll wait and see how the software improvements are made.
I really like the hardware, but these seemingly basic software issues are letting them down.