(25-May-2015, 18:09)Hifi_swlon Wrote: I don't fully understand your post, what 'consequences' do you mean?
I hate the term 'fan boy', but - bearing in mind this is Devialetchat - most people seem just as irritated by any problems with their equipment as they are fans of the Devialet sound/design.
It seems like the options are essentially;
-complain and hope that they get their act together and fix it
-try and return the unit
-find a workaround.
From what I've read, people seem to try all three although I've no idea how many have managed a refund based on air problems alone.
Users of this forum would probably be better off ranting to support rather than here though - since a barrage of support emails are the most likely thing to generate a more timely solution. Anything written here can largely be ignored by Devialet, assuming they even read it that is.
Yes, the only question should be:
Has anybody tried to return the device and what was the reaction from Devialet.
I don´t understand, whats the problem with this simple question. It seems almost to be a crime here about thinking to claim contractual rights as a buyer.
Stange reaction here about a normal question...
