Devialet and Obsolescence?

[Cylob]

Send them support requests daily.  Post on twitter daily.  Post on their Facebook page daily.

Until there are repercussions to their public image they obviously won't do squat.

I've found that they simply won't reply to AIR inquiries submitted through the online support form.  Rather ignorant, IMO.

I've contacted them [again] about AIR in March.
funny: there seems to be one person on it.
Bet that's why it takes forever...

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Dear Sir, 

Thank you for your message. 
Our engineer is working on a futur update of AIR but we do not yet have a fixed date of release. 
We do take into consideration the feedbacks and advises of our users. 
But we also have to consider many constraints that we have also experienced on the last year. 

The update will come out as soon as possible and we will of course contact you then. 

Feel free to get back to us, 

Best regards, 

Océane 
Customer Care