20-Jun-2018, 09:29
Well, Devialet have agreed to replace the latest broken Phantom which is a relief.
What is worth pointing out to everyone is that they have attributed its failure (and by inference the failures of the previous two) to the fact that I was using TP-Link AV2000 power line networking devices and had plugged the Phantoms' power lines into the pass-through sockets on said devices. I must admit I cannot understand why they would cause such a failure, but I'm happy to abide with their condition that I do not use them going forward.
As I understand it, the built-in PLC that Phantoms' have would be impaired/defeated by the filters in the AV2000 pass-through power socket. Whilst I can see that this would affect the Phantom's choice of transport, I'm less sure on how this could cause a blow up. I only put the AV2000 there because the built in PLC was not effective and the WiFi it therefore defaulted to was unstable. Since Phantom's first try ethernet, it was succeeding using the AV2000 and therefore worked fine.
So perhaps it was that the pass-through socket was somehow not feeding sufficient or stable enough current to the Phantom. The units are rated as supplying up to 13A so I'm unsure again about this line of thought.
I'm curious to know if anyone else uses PLN devices with Phantoms. In any case, it would seem that Devialet would prefer that you did not.
What is worth pointing out to everyone is that they have attributed its failure (and by inference the failures of the previous two) to the fact that I was using TP-Link AV2000 power line networking devices and had plugged the Phantoms' power lines into the pass-through sockets on said devices. I must admit I cannot understand why they would cause such a failure, but I'm happy to abide with their condition that I do not use them going forward.
As I understand it, the built-in PLC that Phantoms' have would be impaired/defeated by the filters in the AV2000 pass-through power socket. Whilst I can see that this would affect the Phantom's choice of transport, I'm less sure on how this could cause a blow up. I only put the AV2000 there because the built in PLC was not effective and the WiFi it therefore defaulted to was unstable. Since Phantom's first try ethernet, it was succeeding using the AV2000 and therefore worked fine.
So perhaps it was that the pass-through socket was somehow not feeding sufficient or stable enough current to the Phantom. The units are rated as supplying up to 13A so I'm unsure again about this line of thought.
I'm curious to know if anyone else uses PLN devices with Phantoms. In any case, it would seem that Devialet would prefer that you did not.
