Configurator Upload Error

[Delija]

Compared with current hi-fi equipment prices - Devialet is cheap for its perfomance.

You will need much more money to match its performance.

[michaelrp2]

Absolutely true. Sound for pound still hard to beat. The way round the config problem is to set-up a new config and save. When you try to edit an existing file and then save you get a null file and the problems occur. Devialet is aware and am sure is working to resolve. Hope helps.

[Delija]

Even in the past, it was strongly advised not to edit existing config, but making new one. Especially for dual mono models.
The Configurator was never 100% reliable.

[Joe]

Compared with current hi-fi equipment prices - Devialet is cheap for its perfomance.

You will need much more money to match its performance.

Funny, isn't this off topic posting something that ada did predict in his posting right before?

[Joe]

Absolutely true. Sound for pound still hard to beat. The way round the config problem is to set-up a new config and save. When you try to edit an existing file and then save you get a null file and the problems occur. Devialet is aware and am sure is working to resolve. Hope helps.

This information is wrong in this case. As I have written and Devialet support did confirm, even a new generated config file cannot be opened after it has been saved. Neither this nor my old config files are null files.

[michaelrp2]

Absolutely true. Sound for pound still hard to beat. The way round the config problem is to set-up a new config and save. When you try to edit an existing file and then save you get a null file and the problems occur. Devialet is aware and am sure is working to resolve. Hope helps.

This information is wrong in this case. As I have written and Devialet support did confirm, even a new generated config file cannot be opened after it has been saved. Neither this nor my old config files are null files.

Well I am in the configurator right now and can open and see all of my previous configs, I just can't do anything with them!!! But either way, like everyone else here, I do hope they fix the issue soon.

[Joe]

Update: I have got an email from support, that I will get informed when the issue is fixed.

[daniel.avasilichioaei]

Update: I have got an email from support, that I will get informed when the issue is fixed.

This is good news.
Thank you!

[michaelrp2]

Update: I have got an email from support, that I will get informed when the issue is fixed.

This is good news.
Thank you!

Yes. Fingers crossed. Thank you for the update. M.

[thumb5]

Update: I have got an email from support, that I will get informed when the issue is fixed.

This is good news.
Thank you!

Well, I hope so. Being less optimistic, it doesn't mean that anyone is actively working on fixing it, just that they'll let you know if/when that ever happens :-(