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(05-Dec-2017, 16:20)libero Wrote: (05-Dec-2017, 15:27)SwissBear Wrote: (05-Dec-2017, 14:01)f1eng Wrote: I didn't get a tracking number, a box just got delivered unexpected. I tried to log on to my account to check for news about any new firmware or configurator requirements and it told me my password was wrong.
Their web site is definitely the worst I have ever seen on the net, and hasn't improved since they f*cked up the original simple technical one years ago.
I received the tracking number from Océane after requesting it. Both machines have been delivered today, in apparent good condition. Nice packaging BTW.
Is there any necessity to wait for the temperature of the equipment to match the room temperature before powering them ? Wait for a few hours before powering on. Mine just arrived too!!! Unboxing 
Original d'Atelier No 91 Upgraded CI- Aurender N10- Chord Dave DAC-Chord Mscaler-B&W 800 D3- Isotek EVO3 Mosaic Genesis- Nordost Valhalla 2 power cable- Nordost Valhalla 2 speaker cables- Nordost QB4 and Qx4- Cabledyne RCA-XLR- Transparent Ref XL AES/EBU- Synergistic Atmosphere AC Power Cords- Light Harmonic LS USB- Mutec MC3+USB- Audioquest Diamond ethernet- Étalon ethernet isolator
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I am presently surrounded by a huge wildfire so I am happy that the update takes more than 10days and I have not to worry about my toy!
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(05-Dec-2017, 15:27)SwissBear Wrote: (05-Dec-2017, 14:01)f1eng Wrote: (05-Dec-2017, 11:32)GuillaumeB Wrote: You beat me to it, congrats! 
I’m still waiting for a tracking number. 
Guillaume I didn't get a tracking number, a box just got delivered unexpected. I tried to log on to my account to check for news about any new firmware or configurator requirements and it told me my password was wrong.
Their web site is definitely the worst I have ever seen on the net, and hasn't improved since they f*cked up the original simple technical one years ago.
I received the tracking number from Océane after requesting it. Both machines have been delivered today, in apparent good condition. Nice packaging BTW.
Is there any necessity to wait for the temperature of the equipment to match the room temperature before powering them ? Coming from a cold environment into a warm building could possibly lead to condensation forming on the innards. I let mine warm up thoroughly, just in case.
Project Eperience X Pack with Ortofon Rondo Red MC, Oppo BDP 105D, 2 x Sonos Connect, QNAP HS251+ NAS with 2 X 6TB Western Digital Red, Mac 5K 32GB running Lifetime Roon, iPad Pro 12.9" for remote control. Etalon Ethernet Isolator, Devialet 440 Pro CI, Sonus faber Olympica ll with Isoacoustics Gaia ll feet, Auralic Taurus Mkll headphone amp., Denon AH-D5000, Sennheiser HD600 and HD800 with Cardas cable, Van Den Hul The First Ultimate and Crystal interconnects, Furutech power cables, GSP Audio Spatia speaker cable.
South Coast England
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My 220 PRO was delivered in France at Nov 28th. I received confirmation from Devialet at Nov 30th. I understand that first „regular“ installations of the OS board were done after the announcement of release candidate 2.1 os software at Dec 1st.
This morning I received information from Devialet that my 220 left the factory and in the afternoon from UPS that it is on the way to Germany.
It seems that they have enough capacity for the upgrade, given that there were probably quite a lot of units in the queue until the release. Excellent job!
220 PRO/CI, Martin Logan Montis, HMS Gran Finale MK II, FritzBox 7590, Audirvana via USB, Tidal Hifi, - South Germany
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(05-Dec-2017, 15:27)SwissBear Wrote: (05-Dec-2017, 14:01)f1eng Wrote: (05-Dec-2017, 11:32)GuillaumeB Wrote: You beat me to it, congrats!
I’m still waiting for a tracking number.
Guillaume I didn't get a tracking number, a box just got delivered unexpected. I tried to log on to my account to check for news about any new firmware or configurator requirements and it told me my password was wrong.
Their web site is definitely the worst I have ever seen on the net, and hasn't improved since they f*cked up the original simple technical one years ago.
I received the tracking number from Océane after requesting it. Both machines have been delivered today, in apparent good condition. Nice packaging BTW.
Is there any necessity to wait for the temperature of the equipment to match the room temperature before powering them ?
I think there is a different temperature requirement. That is: the user has to wait for his/her high temperature, arising from the frustration of waiting for the OS board for five months more than originally promised, to fall to the maximum operating temperature of the Devialet. Might take a while.
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England
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Received my D220 back from the upgrade. UPS has a strange service/delivery policy. I received no tracking ticket but only your package was delivered. Since I was not home the D220 was delivered at my neighbours. Isn't that strange? What if I don't have a good relationship with my Neighbours? Bye bye D220?
Shouldn't there be a policy to only deliver to the owner?
Devialet 220 Expert Pro CI | Sonus Faber Olympica II | Crystal cable speaker cables, interlink and power cables | ROON Rock on Intel NUC | Netherlands
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Update from HK.
Just received message from our distributor that someone from France will fly over to do upgrades . We just have to bring our units over to their office and wait a few days for the surgery to complete.
Small place with high concentration of Devialets has its advantages in this case.
Looking forward to the upgrade, hope the reported Roon issue will be resolved soon though.
Kondo Overture PM-2i, Weiss DAC502, LP12 Haben, Aro, Keel, Radikal, Urika, EMT JSD6, Phasemation PP-300/T-300, Linn Krystal, Penaudio Serenade Signature
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London calling...
i got a message early yesterday with a rocket, so I assumed my unit was going up into space. Weird graphic. I now see it trundled across France, was put on a plane in Paris and went to ... Cologne, Germany. Maybe it's circling the UK waiting for a good time to strike. Perhaps Oslo next?
Great technology these days from couriers, but too much information. I'd have preferred a ring on the doorbell and a nice surprise.
250 Pro CI; Innuos Zen Mk3; Claro dual turntable (Expert Stylus Denon + OL Aladdin Mk2); RCM Sensor2; Wilson Sabrina; OePhi speaker cables; Puritan PM156 conditioner and Ultimate cables.
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The tracking from UPS is a little slow. I was looking this morning and saw that the amps had made their way from France via Germany and were now at Stanstead. Just then, the doorbell rang and there they were, returned back safe and sound and in the same condition as they were sent.
Project Eperience X Pack with Ortofon Rondo Red MC, Oppo BDP 105D, 2 x Sonos Connect, QNAP HS251+ NAS with 2 X 6TB Western Digital Red, Mac 5K 32GB running Lifetime Roon, iPad Pro 12.9" for remote control. Etalon Ethernet Isolator, Devialet 440 Pro CI, Sonus faber Olympica ll with Isoacoustics Gaia ll feet, Auralic Taurus Mkll headphone amp., Denon AH-D5000, Sennheiser HD600 and HD800 with Cardas cable, Van Den Hul The First Ultimate and Crystal interconnects, Furutech power cables, GSP Audio Spatia speaker cable.
South Coast England
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(05-Dec-2017, 15:25)EloFan Wrote: @miles
...i had very same issue ...email them , they responded within a few hours and took care of it...while i was on a phone with them !
Thanks
Sent off an email and got a call from Sebastian a short while after
Quite impressed
Sorted me out in a flash
Waiting for the shipping labels now.....
Did anyone else get to use DHL?
I got an email from Judith saying a call from DHL will follow....
Last time we used UPS
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