Posts: 4
Threads: 1
Joined: Oct 2020
Reputation:
0
2x Reactor 900
wifi connection in this room is perfect (router is 2m away)
using Bubble UPnP app on my phone
Struggling to get this to work for more than 5 minutes, one or both of the speakers drop out, then nothing works at all for several seconds, and sometimes minutes.
Should I give up and put everything onto wired connections, or is possible to make it work over wifi?
Posts: 92
Threads: 2
Joined: Sep 2015
Reputation:
0
All my intermittent issues were solved the days an ethernet cable was used to connect the 2 Pantom Reactor with each other. Directly between them, not through the router.
Qobuz/Sonos/D200/GT1 SE (offered to my father, who enjoys it every day)
2 Phantom Reactor 600 and Spotify Premium
Posts: 11
Threads: 2
Joined: Oct 2020
Reputation:
1
We should still be able to use them via wifi especially if they were conceived for that use in mind.
I had the same issue, contacted Devialet and they changed one of the reactors 900. The issue seemed resolved at first but now it comes back from time to time and it is extremely frustrating as you can straight away hear the left speaker drop. My setup doesn't allow me to practically (or aesthetically for that matter) run an ethernet beween both. So I too would like to find a more direct solution to the problem.
Posts: 125
Threads: 5
Joined: Sep 2015
Reputation:
2
Have you tried resetting the Reactor to factory default? If not I would suggest trying that by holding down the power button for 7 seconds. I believe the light will turn violet colored when complete. Then you would go through the setup process as you did when you first got the Reactors by using the Devialet app.
iMac 2021, Roon, home wifi, Devialet Phantom I x 2
Posts: 56
Threads: 2
Joined: May 2020
Reputation:
0
I found that resetting my router helped a lot with these issues. I eventually upgraded to the eero pro setup and have been problem free since.
UPnP implementations can be flaky. Try using another app to isolate that as a contributor.
Posts: 4
Threads: 1
Joined: Oct 2020
Reputation:
0
so I put Ethernet cable between them and it definitely helped with sync between them (very annoying to have an extra wire that shouldn't really be necessary).
What it didn't help with is sometimes during playback both of them got into a state where they play for two seconds, then drop for a fraction of a second.
The only way to get out of this loop is to turn them off and on again.
It's quite frustrating that the company cannot solve these chronic wifi and software issues, which seem to affect every single product
Posts: 125
Threads: 5
Joined: Sep 2015
Reputation:
2
And you've updated the software via the app?
iMac 2021, Roon, home wifi, Devialet Phantom I x 2
Posts: 79
Threads: 8
Joined: Nov 2015
Reputation:
3
Bubble UPnP never worked well for me and I think was causing the issues you described in your post. I switched to Mconnect for UPnp and that app has been much better. Might be worth a try.
