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Full Version: Roon RAAT and "An audio file is loading slowly"
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I don't think this issue has anything to do with the quality of cables or switches. Devialet firmware has a system that searches for ethernet and wireless incoming data and sometimes is does not kick into action properly. When it does, the system seems to work fine. The issue seems to be why sometimes it does not.
(14-Apr-2019, 01:29)mdconnelly Wrote: [ -> ]
(08-Apr-2019, 15:50)Norty Wrote: [ -> ]I would appreciate some help on this Loading Slowly / 1000mbit to 100mbit issue.  I do not understand all this technical side of it. 

 My set up is as follows:

·       Sagemcom Home Hub 1000 is my router / modem
·       I have a TP Link AC2600 Range Extender (also called a RE650)
·       This is WiFi to my Windows 10 computer which houses my ROON and all music
·       My Devialet 220 is connected via Ethernet to a Airport Express unit which likely get’s its signal from the Range extender.
   o  This is required to correct an issue I had that the Devialet would not recognize the WiFi signal every morning after shutting down the WiFi over night.             It could only be fixed by rebooting.
·       My WiFi signal is only about 3.4 Mbps’s but did not have this issue prior to the ROON Air.  I did have issues with streaming MQA files but figured it as an issue with the low WiFi Speed.
I did try Devialet help although usually good they couldn’t work me through this one.  What do I need to adjust / buy and where does it get placed in the system?

That's a lot of wifi, particularly since you're going wifi from your Win10 PC running Roon.    I also think that the Airport Express is just a 100mbps product anyway so the "fix" of throttling down network speed from 1000mbps (gigabit) to 100mbps likely won't make a difference.

You say you "did not have this issue prior to Roon AIR"...  Does this mean you do have issues now with Roon AIR?    Can you stream hi-res music (e.g. 96kHz, 24Bit) via AIR?

From what you describe, it doesn't sound like your Win 10 PC nor your Devialet are close to the router.   I suspect the best way to troubleshoot this will be to move your Win 10 PC (or Devialet) close enough to the router that you can run ethernet.   Even if just temporarily, it will help determine if wifi is the issue.

Thank you very much for the reply.

I checked and you are correct in that the Airport Express is already 100mbps.  No wins to be had here.

I was NOT having issues with Tidal slow to load prior to the Roon Air conversion and by and large do not have issues with Air.  I can stream 96kHz, 24Bit via air IF it is an item housed on my computer (purchased not streamed)  I cannot stream from Tidal; this is no change from previous and believe it has to do with my WiFi speeds.

Re a lot of WiFi.  I am about 10m from the main router in the room above me.  The extender is mainly to get the signal to the rest of the lower house (Old stone house with an addition causes issues.) The extender is only about 1m from my computer but there is no Ethernet net port on my HP.  The Airport express is about 3 m from the extender and 2 m from my computer.  Again the only reason I have this is my issue with Devialet start up not recognizing any  signals after being shut down.

Thanks for any suggestions.
not sure if someone has run wireshark to record the pakets and analyze them. I did, and the result is very interesting:

Test 1 (ROCK on i7 NUC and ROCK on VMware):
removed the Power from Devialet and powered again, restarted roon, connectivity 1GB, after a few minutes packet retransmission happen. First, one all few seconds and from time to time is coming more till collapse. Reboot of Devialet and roon is necessary

Test 2 (ROCK on i7 NUC and ROCK on VMware):
removed the Power from Devialet and powered again, restarted roon, connectivity 100MB Full duplex, after a few hours packet retransmission happen. First one all few seconds and from time to time is coming more till collapse. Reboot of Devialet and roon is necessary

Test 3 (Windows 10 on VMware ):
removed the Power from Devialet and powered again, restarted roon, connectivity 1GB, after a few hours packet retransmission happen. First, one all few seconds and from time to time is coming more till collapse. Reboot of Devialet and roon is necessary

Test 4 (Windows 10 on VMware):
removed the Power from Devialet and powered again, restarted roon, connectivity 100MB Full duplex, after days no paket retransmission nor duplicated ack's

For me it looks like a ethernet buffer problem in the devialet device (PUSH interpretation in the TCP Header).
Very interesting! I replied on the Roon forums as well. Glad to see your results confirm what I was experiencing under Win 10. Far more disconcerting to see that it is still a problem with ROCK on a NUC, even at 100 mbps. Think I'll be holding off on that purchase for awhile ;-)
(16-Apr-2019, 20:51)mdconnelly Wrote: [ -> ]Very interesting!   I replied on the Roon forums as well.   Glad to see your results confirm what I was experiencing under Win 10.   Far more disconcerting to see that it is still a problem with ROCK on a NUC, even at 100 mbps.   Think I'll be holding off on that purchase for awhile ;-)

Hello, I can not confirm so (see chat # 120). Have before Nuc the biggest problem (Roon SW installed on Win10 and Mac) had with the SW. Everything has been going great since Roon-Rock, about 14 days! Rolleyes
That's what really puzzles me.... some people have this problem, others do not. Perhaps it is router related (or perhaps some just lead better lives than others ;-)

I'm confident that someday, somehow, Roon and/or Devialet will own up to what's going on and release a solution. (they will... right? right? ;-)
(16-Apr-2019, 22:21)mdconnelly Wrote: [ -> ]That's what really puzzles me.... some people have this problem, others do not.   Perhaps it is router related (or perhaps some just lead better lives than others ;-)

I'm confident that someday, somehow, Roon and/or Devialet will own up to what's going on and release a solution. (they will... right?  right? ;-)

Hi, my guess is the following: It should Roon SW. Every time Roon starts stuttering I deleted Roon completely with all the files from the PC / Mac. Reinstalled, and for a while Roon ran again! In my opinion, run any stacks / memory full, which are deleted in a new installation again!
I exclude routers, network problems, otherwise the Nuc would not work! Rolleyes
(16-Apr-2019, 22:21)mdconnelly Wrote: [ -> ]That's what really puzzles me.... some people have this problem, others do not.   Perhaps it is router related (or perhaps some just lead better lives than others ;-)

I'm confident that someday, somehow, Roon and/or Devialet will own up to what's going on and release a solution. (they will... right?  right? ;-)

OK, I'll throw a cat among the pigeons  :-)

I've said before here that I haven't had the problem. I was running Roon on an Antipodes DS which was connected to my 1140 through a Givabit Netgear switch. I was playing PCM files up to and including 176.4/24 and DSD 64 without having the error once. Everything was working perfectly for me.

I replaced the Antipodes DS with a Roon Nucleus+ and changed nothing else. The network connections remained totally unchanged. The result remained totally unchanged for the 8 days from last Tuesday until today (Wednesda), everything worked perfectly with no problems occurring whatsoever.

Today I changed the network connections and set things up as audi_engr has been doing: Nucleus+ connected to the network via a USB to ethernet adapter connected to one of the USB ports and to the Devialet by ethernet cable connected between the ethernet ports on both devices. The Roon Ready input on the 140 came up, I started playing a file ripped from a CD, just your normal 44.1/16 resolution, and I immediately got stuttering followed by silence and the error message about an audio file loading slowly within 3 seconds of starting to play that album.

I reverted to my previous connection through that switch and have played a couple of CD resolution files since then with no problems.

The router doesn't appear to be an issue, the server in all of the situations above has always been connected to the same router with no changes to network settings. I accept that there has been an issue with a gigabit ethernet connection to the Devialet with 192/24 files but I've had no problems with files up to 175.4/24 or DSD 64 which are the highest resolution files I have while I made the connection to the Devialet through a gigabit switch with no speed limiting but the moment I directly connected to the 140 from the Nucleus+ I got the problem and I got it with a CD resolution file.

To quote Bob Dylan, "Something is going on but you don't know what it is, do you Mr. Jones". I don't know what's going on.
haha !! @David A welcome to this exclusive "error: audio file loading" club ...

I dunno who's going to solve this ... but lets all move along with it for now ...
(17-Apr-2019, 11:58)audio_engr Wrote: [ -> ]haha !!  @David A   welcome to this exclusive "error: audio file loading" club ...

I dunno who's going to solve this ... but lets all move along with it for now ...

It can't be an exclusive club if it lets me in  :-)
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