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New Firmware
#31
(22-Feb-2021, 19:30)bernardl Wrote: I am glad I canceled my order back in December.

Devialet has seemingly still not understood that the old “let’s get it out and get our first customers to debug our software” mantra is not applicable anymore in 2021.

I’ll probably donate them a copy of the books “lean UX” and “The lean start up”. Really... they seem to be still thinking that MVP is an NBA thing.

Cheers,
Bernard

I think they are hopeless, they have proven with all their products they can’t create software and they don’t care about customer experience and I am pretty sure this is a management issue. They will close or leave these are the only options they have. It is going no where for last 3 years. All I see is constant failure. I am sorry to say but today in 2021 even the close Chine brands are not that bad and buggy. We supposed to have ‘premium’ experience.

As a customer probably I have right to just complain but this in an open message to them, I am ready to help in processes or development if they are open to get support from outside. For free and I can sign an NDA and do my best to help the brand because I loved the idea back in the day. The only problem is they can’t meet anywhere near to proper in terms of software. Anyway, we know nothing will change. This is old story that we have with Phantoms and Experts.
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#32
I agree with you.
The technical choices are bad. A capsule that turns off the headphones is bad. No one has made this choice for years. Earin had made this mistake on the M1 ...
But they are withdrawn from the sale, and there is no rush to find a solution just beta to evolve the experience. They prefer to refund, that is to say that we are far from the update
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#33
(24-Feb-2021, 08:51)Ounerbouks Wrote: I agree with you.
The technical choices are bad. A capsule that turns off the headphones is bad. No one has made this choice for years. Earin had made this mistake on the M1 ...
But they are withdrawn from the sale, and there is no rush to find a solution just beta to evolve the experience. They prefer to refund, that is to say that we are far from the update

As much as I think you are right about this, I do hope you are at least somewhat wrong. I'm no expert on design but yeah it does seem their choices were far from the easiest to implement. But after removing "Gemini R", though every now and then I do get a battery drain, it is easily less then 1 in 10 times now, and if I be sure to follow protocol (shut off sound before insert into case) it seems to always work. So while I do hold out hope for improvements, for me their sound, ANC and transparency mode are exactly what I need and I also am no way going to return these.
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