Devialet Chat

When I bought my 220 Pros, my dealer felt that Devialet would ensure that the new CI boards would be dealer installable and potentially user installable (dealer discretion).   Of course, that was nearly a year ago and nobody knew then what would be involved.   Hell, we still don't.  Hard to imagine Devialet wanting all Pros shipped back to Paris - that would be a huge expense.   Hopefully, we'll hear within the next 2 weeks.

Edit: I'm just pondering how Devialet will handle the new CI install.    But however they do, I feel and expect that it must be on their back to cover all cost.

Nothing is free. The board is free not the shipping. It’s fair

(04-Oct-2017, 23:14)Amelot75 Wrote: [ -> ]Nothing is free. The board is free not the shipping. It’s fair

Do you have firm confirmation of this? We have to pay for shipping? I very much doubt it.

(04-Oct-2017, 23:14)Amelot75 Wrote: [ -> ]Nothing is free. The board is free not the shipping. It’s fair

Please elaborate...are you just making this up or do you have information that proves your post?

I too would be very surprised if this was the case.

That can't be true, surely? We agreed to pay for an upgrade that included the yet to be finalised streamer board. There was never any mention of having to pay extra for the board once ready. Unfortunately nothing surprises me with Devialet though.

We have an agreement from the original upgrade that includes the new streamer board, end of discussion.

Of course, one way of looking at it is we actually paid for it within the upgrade so technically not free.

I suspect that Amelot 75 has simply misinterpreted mdconnelly’s words “hard to imagine Devialet wanting to ship all Pro’s Back to Paris - that would be a huge expense”. This is at least the post he responding to.

I think all is good here!

(05-Oct-2017, 05:27)Chris Marshall Wrote: [ -> ]We have an agreement from the original upgrade that includes the new streamer board, end of discussion.

Of course, one way of looking at it is we actually paid for it within the upgrade so technically not free.

Chris is right. When we paid for our Pro upgrades, Devialet had already factored in the cost of the board and the shipping.

Whoa!   Sorry to have stirred things up.   I have absolutely no additional information (which was part of my point since Devialet has provided very little info so far).    I simply meant that having to cover the cost of shipping to/from Paris for every Pro would be a non-trivial expense that could, perhaps, be mitigated if they allowed installation of the boards by dealers or end-users.   Of course, I also have no idea of the complexity of the install or if that would even be possible.

P.S.   I've edited my prior post to clarify.  For what it's worth, this is what the Devialet Core Infinity email included back in July...