Devialet Chat

Full Version: New product launch?
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
Results of online Chat with customer care 5 minutes ago:

Q: When will details be available regarding the upgrade for the Expert Line?

A: Hello this is Customer care. You should receive an email soon including much details.

Q: When is soon? Days? Weeks?

A: I am sorry but I do not have that Info.

Patience is a virtue. Angel
(18-Jul-2016, 12:25)hk6230 Wrote: [ -> ]
(18-Jul-2016, 05:54)baddog Wrote: [ -> ]Did you take a walk around the block, or have a cold frosty?

He poured a cold beer on himself.  Tongue

Tongue Tongue Tongue
(19-Jul-2016, 02:55)Jnan_devi Wrote: [ -> ]
(18-Jul-2016, 12:25)hk6230 Wrote: [ -> ]
(18-Jul-2016, 05:54)baddog Wrote: [ -> ]Did you take a walk around the block, or have a cold frosty?

He poured a cold beer on himself.  Tongue

 Tongue  Tongue  Tongue

Well that is certainly one way to chill out!
(18-Jul-2016, 13:28)baconbrain Wrote: [ -> ]Q: When is soon? Days? Weeks?

A: I am sorry but I do not have that Info.

That explains everything concerning Devialet Big Grin
They don´t even know, what SOON is Tongue Tongue Tongue
I'm wondering if the upgrade is the best SQ upgrade for the money spend. I'm really happy with current setup (400 + B&W 804D2) including AIR streaming from my Macbook... Next upgrade for me would be to move to the B&W 803D3.... I guess that the money 'between' the speaker upgrade is little more than the upgrade of the Expert, but if the next step is a streamer board in 2017 it could be close between the upgrade cost of the speakers and the Devialet 2017 end state....

What would you do when you had a 10k budget? Speaker upgrade or bring the Devialet up to date in 18 months....
Speakers, without a doubt. Devialet 400 is already a great sounding product.
I would not spend 1 more cent in Devialet and the upgrade unless it is full implemented sometime - including(!) the promised streaming board - and has been tested by some users. As I have no trust anymore in them at all. When the streaming board does, what we all expect (including Roon ready), I may think about it again.

And I think, this might last until later than 2017 Confused Maybe outdated by another expensive upgrade Blush

So far I would take the money and make a nice holiday trip to somewhere I always wanted to go Big Grin

Or maybe make a speaker upgrade (after listening carefully to it at home), yes Rolleyes
(19-Jul-2016, 07:46)kerkhoffd Wrote: [ -> ]Speakers, without a doubt. Devialet 400 is already a great sounding product.

Agreed, hands down!
Finally had a direct conversation with Devialet - making an excuse about not keeping the mid July deadline and explaining why. I also got the new final deadline which is between 25-27th. Will also have a phone call later today to further discuss certain topics that I think have to be solved / communicated urgently.
(19-Jul-2016, 10:44)markush Wrote: [ -> ]Finally had a direct conversation with Devialet - making an excuse about not keeping the mid July deadline and explaining why. I also got the new final deadline which is between 25-27th. Will also have a phone call later today to further discuss certain topics that I think have to be solved / communicated urgently.

One small step for man one giant leap for Mankind. Well done Markush.